Our mission is to bring people together – in the midst of conflict – in an effort to restore what has been broken. When you purchase an item from Seek you enable us to work toward this mission in a more sustainable way. Through the market-place we become partners pursuing the peace of others. Thank you.
RETURNS & EXCHANGES
Quality is our highest priority. Always has been, always will be.
SEEK gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 30 days of the original purchase. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Purchases made by check will be refunded in cash.
U.S. customer return options
Option 1: Return or exchange an item in our retail shop
For your convenience, SEEK online, phone and in-shop order purchases shipped to a U.S. address may be returned to the SEEK shop for a full refund or exchange within 30 days of the original purchase.
Option 2: Return or exchange an item with our prepaid return service
SEEK's Flex Label provides quick, convenient return service. Our Flex Label works with both UPS and the U.S. Postal Service.
- Shipping charges are prepaid and no additional postage is required.
- The cost of return shipping will be deducted from your refund. Simply affix the Flex Label to your package and drop it in a UPS drop box or at a UPS store, or give it to a UPS carrier. You may also drop it in a mailbox, drop it off at the post office or give it to your postal carrier.
- Please seal the package securely and affix the Flex Label provided on the bottom of your customer receipts. The Flex Label cannot be used for shipments outside the 50 states; Washington, DC; or Puerto Rico; or for gift exchange or group sales.
Option 3: Return or exchange an item on your own
You can also send the item back to us at the address below using any other trackable method, at your expense. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. Please be certain to insure the package.
Our return address is:
6119 Greenville Ave Num 515
Dallas, TX 75206